RKA Industrial Solutions Pty Ltd Reviews 2026 | Trustindex.io

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Lawrence Bechara 2026.01.08

I had my Kito chain hoist repaired and serviced by Ryan, and I couldn’t be happier with the experience. He was professional, extremely knowledgeable, and very easy to deal with. I called up and he was able to organise the repair and have it done by the very next day, which was a huge help. Excellent service, fast turnaround, and great attention to detail. Highly recommended.

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Reply from RKA Industrial Solutions Pty Ltd 2026.01.15

Thank you so much for your kind words Lawrence. Thank you also for being a great customer as well. Ryan.

Phillip Pryke 2025.10.31

I have a gantry crane at my house. It has an Hitachi carriage and winch. The winch was getting stuck at the top. After unsuccessfully working with the local electrician to try to fix it I contacted Pacific Hoists who supplied the Hitachi gear. They put me on to RKA. RKA provided an immediate response, accurately quoted as to cost and Aaron arrived at 7.30 this morning. Aaron was terrific in arriving when he said he would, diagnosing the problems (wiring by the local electrician mostly), getting on to fixing it and installing two new dongles. Very nice guy, terrific at explaining what he was doing and was finished by midday. I could not be happier with the service. Well done!!!

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Reply from RKA Industrial Solutions Pty Ltd 2025.10.31

Wow Phillip! Thank you so much for your kind words. We are really proud of Aaron and we will celebrate this wonderful review together. Have a great weekend!

Sanjeev Kumar 2025.07.10

RKA Industrial managing our cranes for a long time. I appreciate RKA team and specialty Aaron servicing our cranes and we are using them without any downtime. I would highly recommend RKA industrial services.

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Reply from RKA Industrial Solutions Pty Ltd 2025.07.10

Hi Sanjeev. Thank you for taking the time to write this lovely review for us and we are so excited about you being able to use your cranes without any downtime! Goals! We hope to be able to help your business for many years to come. Kelly Adams - General Manager

Jake Lindenburg 2025.06.19

Ryan and Kelly from RKA were great to deal with. They were very friendly and helpful as-well as giving me a fast turn around with testing and tagging my lifting equipment. I would highly recommend the team at RKA and i will continue to use them in the future.

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Reply from RKA Industrial Solutions Pty Ltd 2025.06.20

Hi Jake, Thank you so much for your kind words and 5-star review! It was a pleasure working with you, and we're thrilled to hear you had a positive experience with our testing and tagging service. Ryan and I always aim to deliver friendly, efficient support, and we're glad we could provide the quick turnaround you needed. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Cheers,
Kelly

JULIO ENRRIQUE MARTINEZ AMARIS 2025.03.05

Great team, great support. Thanks!

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Reply from RKA Industrial Solutions Pty Ltd 2025.06.20

Thank you so much for taking the time to write a review for us, Julio. Your team have been so easy to work with, thank you for being a great customer as well. Cheers, Kelly.

BRH Steel 2024.09.04

We found RKA through a flyer hung in the local cafe and couldn't be happier. Not only is Ryan an expert in his field but he is always willing to drop everything to help if we have a breakdown. I'd give RKA 10 stars if that was an option!

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Reply from RKA Industrial Solutions Pty Ltd 2025.06.20

Thank you so much for taking the time to write your review. We love having you as a customer! Kelly

Peter Delamare 2024.06.25

Having RKA Industrial Solutions manage our automated cranes has seen significant uptime improvements. These cranes operate in -25 degree temperatures. When no other crane supplier wanted to assist with a maintenance program, RKA provided the solution. From this, we have built a long term relationship of growth and improvement. Thank you RKA Industrial Solutions.

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Reply from RKA Industrial Solutions Pty Ltd 2024.11.11

Thank your for your review, Peter. We love that you are happy with our services. Here's to many more years of looking after your cranes at Suprima Bakeries!