J Harrison & Sons Coal and Log Supplier Reviews

Rachel Russell 2026.01.29

     

Easy ordering and good standard of fuel. I thought the delivery charges were high until I met the delivery driver. I am in a remote area and didn’t think about the size of the lorry that would be delivering. I will next time! However, I had the most helpful and friendly delivery driver who went above and beyond during the worst of storm Chandra. He was such a calming and professional person and I was a soaking wet ball of panic. Please let him know.

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Reply from J Harrison & Sons Coal and Log Supplier 2026.01.30

Thank you, Rachel, for sharing your experience! We're thrilled our delivery driver could assist you during such challenging conditions. We'll be sure to pass along your kind words to him. Stay safe and warm!

J Harrison & Sons Fuel

Karen Jowitt 2026.01.29

     

Great prices and quick delivery. I would recommend

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Reply from J Harrison & Sons Coal and Log Supplier 2026.01.30

Thank you, Karen! We're thrilled you were satisfied with our prices and delivery service. Your recommendation means a lot to us. We look forward to serving you again in the future.

J Harrison & Sons Fuel

Paul Rezin 2026.01.25

     

Used Harrison’s for years but these guys decided to mess about with deliveries - The office had us waiting in all day for our coal delivery that didn’t happen but claimed they were out the area but were seen driving down my road 😡 utter lies We use Wainwrights now & these guys go the extra mile & deliver when you want plus cheaper coal for the same product - Shame I didn’t use Wainwrights from the start

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Maria Mincher 2026.01.20

     

The wood and delivery driver was excellent last time we ordered however the communication about delivery is now very poor. Ordered 10th Jan not delivered by the 17th and no email/ contact about delivery. When I contacted in November and again January about the lack of communication around delivery times, I was told this was due to a new system. Sadly nothing has changed. I really want to be a satisfied customer because the delivery driver was excellent.

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Mamas Mamas 2026.01.13

     

Excellent product with rapid and efficient delivery. I was out and they even stored it in my shed for me Excellent customer service

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Reply from J Harrison & Sons Coal and Log Supplier 2026.01.13

Thank you, Mamas, for your kind words! We're thrilled you appreciated the delivery and service. Your experience means a lot to us, and we'll continue striving to exceed your expectations.

J Harrison & Sons Fuel

Sarah Dailey 2026.01.12

     

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Reply from J Harrison & Sons Coal and Log Supplier 2025.09.29

Thank you so much for your feedback, Sarah! We’re glad you had a positive experience. Your support means a lot to us!

J Harrison & Sons Fuel

beverley Beavers 2026.01.09

     

All good thanks

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Reply from J Harrison & Sons Coal and Log Supplier 2026.01.09

Thank you, Beverley! We're pleased to hear everything went well. If there's anything else we can assist with, feel free to let us know.

J Harrison & Sons Fuel

Richard Roper 2026.01.08

     

I ordered kiln-dried logs, which were delivered on 17 December. Unfortunately, the logs were saturated and visibly mouldy upon arrival. While it was raining on the day of delivery, the logs were supplied in sealed bags, and every log showed signs of mould, indicating the issue existed prior to delivery. I have contacted J Harrison’s Fuel by email on three separate occasions to raise this issue, but have received no response or acknowledgement of my complaint. This lack of communication, combined with the condition of the product, reflects very poor customer service.

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Steve Z 2026.01.08

     

Easy to order on line or on the phone , very good prices and a delivery that is prompt , reliable , friendly and courteous. What more could you ask for

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Reply from J Harrison & Sons Coal and Log Supplier 2025.11.25

Thank you, Steve, for your kind words! We're thrilled to hear you had such a positive experience with us. Your satisfaction means everything to our team. Looking forward to serving you again in the future!

J Harrison & Sons Fuel

Sharon Smith 2026.01.08

     

Easy to order and delivery was fast great company would highly recommend

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Reply from J Harrison & Sons Coal and Log Supplier 2026.01.08

Thank you, Sharon! We’re delighted you found ordering easy and delivery quick. Your recommendation means so much to us. Looking forward to serving you again in the future!

J Harrison & Sons Fuel

Val Wood 2026.01.06

     

Excellent service- our coal arrived in good time for this arctic snap- burns brilliantly! Will be using regularly from now on.

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Reply from J Harrison & Sons Coal and Log Supplier 2026.01.06

Thank you, Val! We're so pleased to hear you're happy with our service and coal quality. Stay warm during the cold snap – we look forward to serving you again soon.

J Harrison & Sons Fuel

Anthony Bloor 2025.12.28

     

Great local company that never lets you down. Ordered coal and logs late Monday & they were delivered the following morning.

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Reply from J Harrison & Sons Coal and Log Supplier 2025.12.29

Thank you, Anthony! We're delighted to hear you're happy with our service and prompt delivery. Your support means a lot to us, and we’ll do our best to keep it up!

J Harrison & Sons Fuel

Tracy Ball 2025.12.05

     

Outstanding Outstanding service Would recommend
Date of experience: 05 December, 2025

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Lol Sudbury 2025.12.03

     

Good experience will use again

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Reply from J Harrison & Sons Coal and Log Supplier 2025.12.04

Thank you, Lol! We're thrilled to hear you had a good experience with us. Looking forward to serving you again in the future!

J Harrison & Sons Fuel

Paul Cartwright 2025.12.03

     

Great prie for a great product

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Reply from J Harrison & Sons Coal and Log Supplier 2025.12.04

Thank you, Paul! We’re thrilled you’re happy with the product and the price. Your satisfaction means a lot to us.

J Harrison & Sons Fuel

Peter Roberts 2025.12.02

     

Excellent quality dry kiln hardwood logs.

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Reply from J Harrison & Sons Coal and Log Supplier 2025.05.13

Thank you, Peter! We're thrilled you're pleased with the quality of our hardwood logs. Your satisfaction is greatly appreciated and motivates us to keep delivering the best.

J Harrison & Sons Fuel

Adrian Thorpe 2025.12.02

     

Easy ordering process. Friendly and helpful delivery driver.

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Reply from J Harrison & Sons Coal and Log Supplier 2025.12.03

Thank you, Adrian! We’re glad to hear you found the ordering easy and our driver helpful. We look forward to serving you again!

J Harrison & Sons Fuel

South Liverpool Division 2025.12.01

     

Great delivery driver, wonderful logs that throw out excellent heat.

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Reply from J Harrison & Sons Coal and Log Supplier 2025.12.02

Thank you, South Liverpool Division, for your kind words! We're delighted to hear you're enjoying the heat from our logs and had a great delivery experience. Your satisfaction means a lot to us.

J Harrison & Sons Fuel

kevin williams 2025.12.01

     

Good quality logs and fast delivery

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Reply from J Harrison & Sons Coal and Log Supplier 2025.12.02

Thank you, Kevin! We're glad you’re happy with the quality of our logs and delivery speed. Your feedback means a lot to us, and we look forward to serving you again.

J Harrison & Sons Fuel

Dave (Camo) 2025.11.30

     

I ordered 5 x 50kg sacks of large Anthracite very poor delivery sacks delivered and were small and mainly slack, not a happy person seeing it cost me £175

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