Verified Company
Ashlynn at Client Focus has been incredible to work with. She’s organized, proactive, and genuinely committed to making the process smooth and stress‑free. Her communication is clear, timely, and thoughtful, and she consistently goes above and beyond to make sure everything is handled with care. I truly appreciate her professionalism and the positive experience she creates every time.
Reply from Client Focus
2026.01.26
Thank you for such a thoughtful review! We’re so glad to hear how positive your experience has been with Ashlynn. Her organization, proactive approach, and genuine care truly make a difference, and she will be so happy to know how much you appreciate her support. We’re grateful for your trust and for taking the time to share this!
Client focus is the best lead service I have found over my 23 years working in the insurance industry. Their communication, training and accessibility separate them from the rest. The level of service they provide are an import tool we use daily to meet with customers.
Reply from Client Focus
2026.01.26
Thank you for the incredible review and thank you for the kind words! It means a lot to hear that Client Focus stands out after so many years in the industry. We’re glad our communication, training, and accessibility have made a real difference for your office. We appreciate the trust you place in us and are grateful to support your team every day.
Melissa W does a superb job. Our rate of appointments kept is extraordinary. Policyholders and the team at my office love having her call in. I highly, highly recommend Client Focus and Melissa!
Reply from Client Focus
2026.01.26
Thank you so much for the amazing feedback! We love hearing how well things are going with Melissa and that your appointment kept rate has been so strong. We truly appreciate the recommendation and are grateful to be part of your success!
Melissa is amazing! She does a great job with keeping us up to speed with our customers and efficiently scheduling them. Her monthly reviews are efficient and effective for our agency. Thank you Melissa!
Reply from Client Focus
2026.01.12
Thank you for the wonderful review! We’re so glad to hear Melissa has been such a great support for your office. Keeping things organized and running smoothly is what she does best, and she will be happy to know her monthly reviews have been helpful. We appreciate you sharing this!
Client Focus is great resource for me for the past 18 years! Ashlynn is great! My clients really enjoy speaking with her when she reaches out to make appointments for me.
Reply from Client Focus
2026.01.12
Thank you so much for the kind words and for being with us for so many years! We’re glad to hear Ashlynn has been such a great resource for your office and that your clients enjoy talking with her. We truly appreciate your continued trust in Client Focus!
Since I opened my insurance agency in 2015, I have used Client Focus to schedule my review appointments with existing customers. I have always had such great experiences with their team and processes. Huge shoutout to Mayling, she has been our Account manager for the last 3 years and is such an important part of our team!
Reply from Client Focus
2026.01.12
Thank you for the wonderful review! We are honored that Client Focus has been part of your office since the very beginning. Mayling will be thrilled to know how important she has been to your team over the years. We truly appreciate your long time trust and support!
They really do a great job scheduling appointments for our customers! Mariah is very helpful and is always checking in to make sure things are running smoothly for us.
Reply from Client Focus
2025.12.23
Thank you for the great review! We’re glad to hear scheduling has been running smoothly and that Mariah has been so helpful and proactive. We appreciate you taking the time to share your experience!
Ashlynn and all of Client Focus have been great to work with! They help us accomplish our office goals and create consistency in meeting customer needs and expectations.
Reply from Client Focus
2025.12.23
Thank you for the great feedback! We’re so glad to hear Ashlynn and the Client Focus team have been helpful in supporting your office goals. Creating consistency for customer needs is what we strive for, and we appreciate you sharing your experience!
Hannah was GREAT to work with and did a fantastic job for our office and our clients loved her!
Reply from Client Focus
2025.12.23
Thank you for the great review! We’re so glad to hear Hannah did such a fantastic job and that your clients loved working with her. We appreciate you taking the time to share this!
Mariah has been so awesome for us. We have changed things up several times as we were experimenting and she set appointments no matter what. I will be continuing to use her and Client Focus next year as well.
Reply from Client Focus
2025.12.23
Thank you for the great feedback! We’re so glad to hear Mariah has been flexible and supportive as you tried new approaches. It’s awesome that she kept appointments moving no matter what. We truly appreciate your trust and are excited to continue working with you next year as well.
I have had the privilege of working with Client Focus since 2021. They have been an excellent partner in helping me schedule appointments with my customers and maintain relationships with them. Over the past year, my team and I have worked closely with Mariah. She has done an outstanding job communicating with our customers and our office to create the best possible experience. I would highly recommend Client Focus and Mariah to anyone looking to streamline their appointment setting and build and maintain their customer base.
Reply from Client Focus
2025.12.23
Thank you for the wonderful review! We are so glad to hear Client Focus has been a strong partner for you over the years. Mariah will be so happy to know her communication and care have helped create a great experience for both your customers and your office. We truly appreciate the recommendation and your continued trust in us!
I have used client focus for at least 9 years. Best service & follow up to set my appointments. Have tried other companies & they don’t even compare to client focus! Heather is an amazing at making my calls for me!
Reply from Client Focus
2025.12.23
Thank you so much for being with us for so many years! We love hearing that Client Focus continues to stand out and deliver the service you count on. Heather will be thrilled to hear your kind words. We truly appreciate your loyalty and trust in us.
Heather and I have not worked together very long, but she has been great setting appointments with our customers! She also does a great job of reminding me when to send in my lists! Thank you Heather!
Reply from Client Focus
2025.12.23
Thank you for the kind review! We’re glad to hear Heather has been great at setting appointments and keeping things on track with reminders. She will appreciate the shout out. Thanks for sharing your experience!
Heather is super to work with. Her attention to detail impeccable. Professional services with professional results.
Reply from Client Focus
2025.12.23
Thank you for the great review! We’re glad to hear Heather has been such a pleasure to work with. We think she's great, too. We appreciate you sharing your experience!
I could not have greater things to say about Susan. Not only is she always in good spirits and so incredibly friendly, but she is always a delight in conversation. Adopting the role as point of contact for Client Focus related topics here at Brett Bakers office left me with a few questions in the beginning, and Susan displayed nothing but immense patience, and continues to offer such sound advice for our office in obtaining our goals through bookings. Her excellent communication leaves little doubt in our minds that we are well taken care of in her hands.
Reply from Client Focus
2025.12.23
Thank you for such a thoughtful review! We are so glad to hear how positive your experience has been with Susan. Her friendly attitude, patience, and willingness to guide your office truly make a difference. It means a lot to know her communication and advice have helped you feel confident and well supported. We appreciate you taking the time to share this and are grateful to have Susan as part of our team.
Xóchitl has been working our client calls on reviewing their polices. Our calendar management has worked out so well. The communication on special requests are also greatly appreciated. Thanks Xóchitl for all you have done so far for us and our team.
Reply from Client Focus
2025.12.23
Thank you so much for sharing this! We’re glad to hear Xóchitl has been such a great help with client calls and keeping your calendar running smoothly. Her communication and attention to special requests really do make a difference. We truly appreciate you taking the time to recognize her and are thankful to be part of your team.
I am very pleased with the services provided by Client Focus. Brienne has been a great partner in customer contact and has provided me consistent, high value appointments. I also appreciate her level of communication. She is considered an extension of our team.
Reply from Client Focus
2025.12.08
Thank you for the great review! We are glad to hear you are pleased with the service and that Brienne has been such a strong partner for your office. It is wonderful to know her communication and consistent, high value appointments make her feel like part of your team. We appreciate you sharing your experience!
Xochitl, we've had great experience working with her. She's incredibly helpful and takes time to make appointments for us, she is excellent at what she does. We appreciate her dedication and awesome customer service. We highly recommend Xochitl!
Reply from Client Focus
2025.12.08
Thank you for the wonderful review! We are so glad to hear your experience with Xochitl has been such a good one. Her dedication and care really shine through, and she will be happy to know you appreciate her support. Thank you for the recommendation!