Isaac was able to schedule an initial visit the same week I called, evaluate my fireplace and walk me through the available options. He was able to replace /install same day and left me with a beautiful, working fireplace. I am very pleased with the service, product and experience! I highly recommend!
Isaac took our call and set up an appointment very quickly during a very busy season, and helped us understand and solve our problem just as fast. Great service, very prompt, very helpful. Will definitely use again if/when we need help!
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you! Fast scheduling, clear communication, and helpful service are always a priority.
We needed our two fireplaces inspected quickly before an incoming winter storm, and even though I called late Thursday, they fit us in the very next morning. They were thorough, professional, and took the time to answer all of our questions and show us how to operate everything safely. They also caught a missing flue clamp that our home inspection missed and explained why it was important. Great service, very knowledgeable, and highly recommended.
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you so much for the kind words! We’re happy we could fit you in quickly, answer all your questions, and make sure everything was operating safely. We appreciate you choosing Top Gas Fireplace Services.
What I liked most about Isaac was his thoroughness. He managed to squeeze us in on short notice and he still had appts ahead (he fielded a couple calls during his time here) but I could tell he was running through checklists in his mind to address our particular issue. Fair price for getting our fireplace back up.
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you for the thoughtful review! I’m glad I could fit you in on short notice and take the time to thoroughly diagnose and resolve the issue. Fair, detailed, and reliable service is always our goal—thank you for trusting us with your fireplace
I was able to talk to a technician and he helped me resolve the issue over the phone! Very grateful.
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you for the great feedback! We’re glad one of our technicians was able to help you resolve the issue over the phone. We truly appreciate your trust.
I called top gas after work one evening. Isaac showed up the next afternoon and examined and assessed a fireplace. Determined I needed a new wall switch.and had everything up and going in less than 30 minutes he was extremely reasonably priced professional and polite.
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you for the great review! I’m glad I could come out quickly, diagnose the issue, and get your fireplace back up and running the same day. We truly appreciate your trust and kind words.
Excellent response from Top Gas. They were able to come out in 24 hours and diagnosed our problem in 30 min. Fully resolved. Very happy with their skill set.
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you for the great review! We’re glad we could come out quickly, diagnose the issue efficiently, and fully resolve the problem. We truly appreciate your trust in Top Gas Fireplace Services.
Isaac is very courteous, knowledgeable, and professional. He and his team provided me with excellent advice and service with regard to installation of gas logs in my fireplace. I would recommend them wholeheartedly for all jobs - large or small.
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you very much for the kind words and recommendation! I'm glad I could provide clear guidance and professional service for your gas log installation. I truly appreciate your trust and support
Issac showed up same day, on time and was prompt, courteous and fully explained (and fixed) the issue. Give him and Top Gas Fireplace Service the highest possible recommendation. Thanks for a job well done!!!!
Reply from Top-Gas Fireplace Services
2026.01.25
Thank you so much for the great review! I really appreciate the kind words and the opportunity to help. Glad I was able to diagnose and fix the issue the same day. Thanks again for choosing Top Gas Fireplace Services!
Great work! I had been having issues with my gas fireplace starting. Him and his team came out quickly to assess, figured out the problem easily, and had a plan to fix it. I also did not know that repainting it was an option until we talked. It looks great and is functioning just like a brand new fireplace. Before and after photos are attached!
Reply from Top-Gas Fireplace Services
2026.01.17
Thank you for the great feedback! We’re glad we could quickly diagnose the issue, get your gas fireplace starting properly again. It really does make a big difference - both in performance and appearance.
We appreciate you sharing the before and after photos and are happy to hear it’s working like new again! 🔥
We appreciate you sharing the before and after photos and are happy to hear it’s working like new again! 🔥
We called Top-Gas Fireplace Services because we saw the amazing 5 star reviews. We were having some minor issues with our gas fireplace. They were able to schedule us for an inspection within 48 hours of our call to them. Isaac and his team were professional, explained everything clearly and cleaned up after their work. They were very transparent and left us with options on how to proceed with resolving our concerns. Highly recommended!!
Reply from Top-Gas Fireplace Services
2026.01.17
Thank you so much for the great review! We truly appreciate you choosing Top-Gas Fireplace Services. We’re glad we could inspect your gas fireplace quickly, explain everything clearly. Transparency, professionalism, and clean work are always our priority.