Verified Company
Fantastic personal service, couldn’t have wished for anyone better than Paula to take care of our Boy Ralph. She made the process as easy as it possibly could have been under the circumstances.
Thank you 🙏🏻
Reply from Pet Cremation Direct Ltd
2026.01.19
Thank you Danny and Samantha for your review and kind words, Ralph was a gorgeous boy 💙🌈 thank you for entrusting us whilst he made his final journey 🧡
At this difficult time Paula and her team dealt with us with so much kindness and compassion. Everything was very professional and efficient but done in a wonderfully caring way. Thank you very much.
Reply from Pet Cremation Direct Ltd
2026.01.14
Thank you for your lovely words and for entrusting us with George on his final journey 🧡
It's our second time using PCD & each time they have provided the perfect service. The home euthanasia option was well worth the cost as it took out the stress of the dog being in the vets, Kia was able to pass peacefully at home on the couch.
Paula is really kind & understanding, after Kias passing we were running late to drop her off, she assured us everything was fine and when we go there we could have as much time as we needed to say a final goodbye.
Reply from Pet Cremation Direct Ltd
2026.01.13
Thank you Adam for your review and thank you for using our services again for Kia ❤️
What an amazing role you all play. It has taken me a long time to feel strong enough to write or to be able to thank the team, in particular both Paula and Bea. Paula liaised constantly with my amazing friend to enable my beautiful girl Widow to fall asleep peacefully at home and in her safe surroundings. Bea was absolutely wonderful, what an amazing soul she is. A real life angel. After such a devastating time, I got my baby girl back with peace of mind knowing that she had been well taken care of.
Thank you for everything. 🙏✨️
Reply from Pet Cremation Direct Ltd
2025.12.29
Thank you Alison, and thank you for entrusting us with Widow🧡
From our very first conversation, Paula handled the worst time of our lives with dignity, compassion and utter respect. Thanks to the whole teams help, we were able to say goodbye to our beloved Skye at home, stress free, and surrounded by us and her fur siblings; a passing our much loved baby girl deserved for the years of joy and companionship she's given us.
I would absolutely recommend entrusting Paula and the team with your beloved pet's final journey.
Reply from Pet Cremation Direct Ltd
2025.12.24
Thank you Lorraine your kind words and for entrusting us with Skye as she made her final journey 🌈
When one of our cats, Tabatha, died I contacted Pet Cremation the following day and spoke to Paula. She talked me through the process and gave me a choice of various options. Tabatha was then collected the same day and her ashes returned the following day. Pet Cremation were so kind and very professional.
At all stages they were faultless. I cannot thank them enough for helping us through this difficult time. Like many others then I would not hesitate to recommend them.
Reply from Pet Cremation Direct Ltd
2025.12.29
Thank you Malcolm for your kind words and thank you for entrusting us with Tabatha as she made her final journey 🧡
We can’t recommend pet cremation direct enough! They were amazing the whole way through the process and gave us the best memory’s of our dog stanley , we can’t thank them enough 🌈
Reply from Pet Cremation Direct Ltd
2025.12.24
Thank you for your kind words and entrusting us with Stanley 🌈
At our saddest moment when loosing our precious dog Dillon at our worst time our darkest moment time you were kind caring to look after him which made loosing him a tiny bit easier thank you so much
Reply from Pet Cremation Direct Ltd
2025.12.29
Thank you Mrs Bird for your lovely words and thank you for entrusting us with Dillon as he made his final journey 🧡
Amazing what this team does and is the perfect tribute for a much loved and cherished pet.
We had the heartbreak of losing our house cat very unexpectedly, she was in good spirits the night before.
They came quickly and on a Sunday and the way they placed her in what can be described as a Moses basket type carrier was touching. They cared just like we did. The great part is we had her back within 2 days.
What we have been left with now is a beautiful reminder of our cherished Mitzy.
I can not thank them enough for helping us through this difficult time.
If you want a lasting memory of a loved pet these are the people to speak to.
Thank you from us all 🫶🏻
RIP Mizty xx
Reply from Pet Cremation Direct Ltd
2025.12.09
Thank you Marc for your review and I'm glad we could help at such a distressing time and thank you for entrusting us with Mitzy, she was a gorgeous cat 🧡🌈
Sadly we made the decision to put our beloved Guinea pig Blossom to sleep on Friday. We decided to use Pet Cremation Direct for her cremation. I am so glad I did as Paula was just so lovely and compassionate and I knew Blossom would be treated with the care she deserved.
She may have just been a guinea pig but she’s left a huge hole in our life and these guys made everything just that little bit easier at a really difficult time. Not to mention she was back with us so quickly too. Thank you so much 🩷
Reply from Pet Cremation Direct Ltd
2025.11.26
Thank you Lucy for your review and thank you for entrusting us with Blossom she was so cute ❤️
Many thanks to Paula and the Team for making such a sad experience bearable.
Paula who came to collect George was lovely .I placed him in the basket she brought and she carefully with blankets tucked him in - he looked as though he was sleeping .Everything was carried out with great respect and care .
He was returned to me today with a nose and paw print on cards , a heart shaped candle ,certificate and little bottle filled with his hair in a small gift bag .Items I shall treasure forever .
I can highly recommend this service .
Reply from Pet Cremation Direct Ltd
2025.11.13
Thank you Ann Lee for your review and kind words, I'm glad we could help 💙🐾
Thank you so much to Pet Cremation Direct for the care they showed when our golden retriever Holly had to be euthanised at the emergency vets recently. She went to Rainbow Bridge early Sunday morning. I rang Pet Cremation Direct first thing Monday morning. They collected Holly from the vets within a couple of hours and messaged me to let me know they had her. On Wednesday morning they contacted me to let me know she was ready and they delivered the lovely casket back to us in the afternoon, along with a framed pawprint, a separate pawprint and nose print on card, a lovely bottle with some of her hair and a heart shaped candle. In the past we have had to wait 2+ weeks for our pet to be returned so I highly recommend the prompt service and care shown to us. Thank you
Reply from Pet Cremation Direct Ltd
2025.11.06
Thank you Julie for your lovely review and thank you for entrusting us with Holly on her final journey, she is a gorgeous girl ❤️
Great company to deal with in such sad circumstances, they made it as easy as possible and did everything they said they would and more. Very empathetic and caring, many thanks to Paula and the team.
Reply from Pet Cremation Direct Ltd
2025.11.05
Thank you Rebecca for your review and entrusting us with Bobby on his final journey💙
would definitely recommend Paula and Pet Cremation Direct, we lost our dog on Wednesday evening, I rang Paula Thursday morning to arrange them to collect Lola from the vets, Paula made the whole process so easy, they collected her from the vets and got her back to us later that day! that's exactly what we wanted, our girl back home where she belongs as soon as we could. we got some amazing prints of her nose and paws, which we treasure forever. thank you so much for all you did for us
Reply from Pet Cremation Direct Ltd
2025.11.03
Thank you Stacey for your review and thank you for entrusting us with Lola on her final journey ❤️
Sadly had to have my late mums elderly dog Blue put to sleep last Friday. We wanted his ashes back as quickly as possible and after a visit to see Paula earlier the same day she reassured me she would collect Blue from the vets shortly after he fell asleep and I would have his ashes back later the same day or the Monday. Paula kept me up to date and personally delivered his ashes back to me at 5pm the same afternoon. The crem that the vets use would have been at least 10 days so this was fantastic service from Pet Crematorium Direct.
Blue was delivered in a lovely wooden casket alongwith a framed paw print and other prints and some of his fair in a little bottle in a lovely netted gift bag.
I can't recommend them enough - totally amazing.
Reply from Pet Cremation Direct Ltd
2025.10.31
Thank you Kate for your lovely review and thank you for entrusting us with Blue he was a gorgeous boy 💙and I'm glad that I could help 🧡
Could not recommend this company enough. Our dog sadly passed away at home on a Sunday, they kindly stayed open late for us so we didn’t have to spend the night with him. Once we got there the two ladies were so comforting, they gave us as much time as we needed with him to say goodbye. They took the time to ask about what he was like and told us he will be having plenty of cuddles. Today we have received our dogs cremations in a beautiful personalised box, a paw print and a nose print ( that we did not ask nor pay more for) a beautiful candle and a bottle of his fur. They have helped turn a very traumatic situation into a peaceful one . Can’t thank them enough xx
Reply from Pet Cremation Direct Ltd
2025.10.27
Thank you Molly for your review and entrusting us with Rocky as he went on his final journey 💙 he received lots of love from the whole team x