Loft Insulation Experts Reviews

Kathy Southwell 2026.01.27

     

I wanted to find an expert to replace our loft insulation rather than someone who did it as a sideline. These guys certainly fitted the bill! Tom responded promptly and arranged a date for a survey. He offered sound advice and we selected a convenient date for installation. The team took 4 hours to strip all the old insulation out, remove old boarding, fit new insulation, add downlighting covers, draft strip to the hatch surround and installed ventilation wedges. They also cleared up very well. We would definitely recommend them and were impressed by their workmanship.

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Reply from Loft Insulation Experts 2026.01.27

Thank you, Kathy — we really appreciate your kind words and for trusting us with your loft insulation. I’m glad Tom and the team provided prompt, professional service and that you were happy with the survey, installation, cleanup, and the extra details like downlight covers and ventilation wedges. Your recommendation means a lot to us. If you need anything else in the future, we’re always here to help.

Rob Smith 2026.01.21

     

The team were very polite and informative, and did a great job of removing the insulation and fixing up a few things. Thanks guys for the great service.

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Reply from Loft Insulation Experts 2026.01.21

Thanks Rob, we really appreciate your kind words. We're glad the team was polite and informative and that the insulation removal and repairs met your expectations. We'll pass your praise on to the crew. If you need anything else in the future, please give us a call.

Kerry West 2026.01.18

     

Tom and his team did a great job removing the old boards and insulation and replacing with the current recommended standard insulation & new boarding in our loft. They also installed a new ladder and insulated hatch door. The team were polite, efficient, clean and tidy throughout. Tom especially had excellent customer service from start to finish - explaining his custom boarding system and installation process clearly and answering any questions we had. He also kept us informed of progress throughout the job, adapting the boarding to our requirements and loft layout. We are very pleased with our 'new' loft and its vastly improved insulation and storage area. We would not hesitate to recommend Tom & Loft Insulation Experts Ltd.

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Reply from Loft Insulation Experts 2026.01.18

Thank you Kerry for the wonderful review and for recommending us. We’re delighted Tom and the team provided polite, efficient and tidy service and that you’re pleased with the new insulation, boarding, ladder and insulated hatch. It’s great to hear Tom’s explanations and communication made the process clear and that we could adapt to your requirements. We appreciate you taking the time to share your experience. If you need anything else in the future please get in touch.

Mickala Cocking 2026.01.15

     

Service was excellent from quote to completion. Very professional and would highly recommend.

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Reply from Loft Insulation Experts 2026.01.15

Thank you so much, Mickala! We're thrilled to hear you were happy with our service from quote to completion. We appreciate your recommendation and look forward to helping you again in the future.

MICHAEL WILSON 2026.01.15

     

We would like to thank Tom and his team for carrying out an excellent job of removing the old insulation , hoovering out the loft space and installing the new insulation. The team arrived, on time, and the first job was to cover all the carpets with protection and on completion of the work the protection was removed and all carpets was hoovered. Many thanks for a First Class Job! Mick and Brenda

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Reply from Loft Insulation Experts 2026.01.15

Thank you, Mick and Brenda, for your glowing review. We’re delighted Tom and the team arrived on time, protected and cleaned your carpets, and installed the new insulation to your satisfaction. I’ll pass your thanks on to the whole crew. We appreciate you choosing us and are here if you need anything else in the future.

Neil Atkinson 2026.01.15

     

Had some mould issues due to boarding and blocked ventilation by a previous installer. Tom gave sound advice and range of options. They then provided a quick and efficient installation. Excellent work.

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Reply from Loft Insulation Experts 2026.01.15

Thanks for the great review, Neil. We're glad Tom could identify the ventilation issue, offer clear options, and that the installation quickly resolved your mould problem. I’ll pass your kind words on to Tom and the whole team. If you need any further assistance down the line, please get in touch.

Lee Rogers 2026.01.13

     

Had my loft insulated they were very tidy and helpful, very efficient and polite very happy would recommend

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Reply from Loft Insulation Experts 2026.01.13

Thank you, Lee. We're delighted the team was tidy, helpful, efficient and polite while insulating your loft, and that you're very happy with the result. We really appreciate your recommendation and are here if you need anything else in the future.

Gail Everson 2025.12.29

     

Excellent honest guidance, from someone with real integrity. We couldn’t have asked for anything better. We would without doubt highly recommend this company and especially advice from Tom.

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Reply from Loft Insulation Experts 2025.12.29

Thank you so much for your kind words, Gail. We're delighted Tom could provide honest, integrity-driven guidance and that you had such a positive experience. Your recommendation means a lot to our team. We look forward to helping you again if needed.

Molly 2025.12.26

     

From a very detailed quote to completion Tom and his team were brilliant. They kept us informed every step of the way and we received before and after photos. Once they were gone you would not know there had been four men in the place. The difference in the room temperatures is very noticeable. Thank you boys

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Reply from Loft Insulation Experts 2025.12.26

Thanks, Molly. We're delighted Tom and the team delivered a smooth, tidy job and kept you informed with before and after photos. It’s great to hear the temperature difference is noticeable and that the team left the place as if no one had been there. The crew really appreciates your kind words and thanks for choosing us.

Barbara Ford 2025.12.23

     

Very happy with the 3 guys Tom sent.Especially Chris who finished off the under board insulation.Now I can relax.Thank you Tom.

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Reply from Loft Insulation Experts 2025.12.23

We're thrilled to hear that you had a positive experience with our team, especially Chris! It's great to know that the under board insulation made such a difference for you. Thank you for your kind words, and we appreciate your trust in us. If you need any further assistance, feel free to reach out. Enjoy your relaxing space!

Brenda Adams 2025.12.22

     

Tom and his team were excellent - we saw his van on a neighbour’s drive, contacted him and a quote was provided without delay. We are delighted with the work - great pains were taken to protect our floors and carpets from any dust and debris. We opted for removal of existing 30 year old insulation and a full replacement to current standards. The old stuff was bagged and removed cleanly, and everywhere was left spotless. We also requested that the boarded area of the loft be covered in plastic-encapsulated insulation, which can be turned back for easy access. (See photo). Nothing was too much trouble and we are happy to recommend Tom and his team.

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Reply from Loft Insulation Experts 2025.12.22

Thank you so much for your wonderful feedback, Brenda! We're thrilled to hear that you had such a positive experience with Tom and the team. It's great to know that you were happy with the care taken to protect your home and the thoroughness of the insulation removal and installation. Your recommendation means a lot to us, and we appreciate your trust in our services. We look forward to assisting you again in the future!

Andrew Healey 2025.12.13

     

Brilliant job from start to finish! Tom clearly explained the various options, pros and cons, provided a detailed quote and his team completed the work exactly as planned. They removed the dodgy foam insulation that I should never have had installed (plus all the rubble from the lath and plaster ceiling that the foam people had pulled down), removed the old insulation and boarding, installed fresh modern material and new boards, fitted a loft hatch and ladder and left the place cleaner than when they arrived!! All round great service.

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Reply from Loft Insulation Experts 2025.12.13

Thank you for your fantastic feedback! We're thrilled to hear that Tom and the team provided you with clear explanations and a great service from start to finish. It's wonderful to know that you're pleased with the installation and the cleanliness of your space afterward. We appreciate your trust in us and look forward to serving you again in the future!

Sue Mullen 2025.12.03

     

Old spray foam insulation removed and replaced with 2 layers of Kauf loft roll. Loft vents installed. Three nice guys who made no unnecessary noise and cleared up after themselves every day. I’d highly recommend them.

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Reply from Loft Insulation Experts 2025.12.03

Thank you for your wonderful feedback, Sue! We are thrilled to hear that you had a positive experience with our team. It's great to know that our efforts to maintain a clean work environment and minimize noise were appreciated. Your recommendation means a lot to us, and we're glad we could meet your insulation needs.

Derrick Murphy 2025.12.01

     

Tom was great from start to finish. Communication was excellent, and he delivered the bespoke loft solution we needed, including new insulation, boarding and shelving. He was professional and thorough throughout, taking the time to answer all my questions. His workmanship is first class and he was very tidy. I’d have no hesitation in recommending him and Loft Insulation Experts Ltd.

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Reply from Loft Insulation Experts 2025.12.01

Thank you for your fantastic review, Derrick. We're thrilled to hear that Tom provided excellent communication and delivered a bespoke solution that met your needs. His professionalism and attention to detail are qualities we take pride in at Loft Insulation Experts Ltd. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again in the future!

Kate Crossley 2025.12.01

     

Very efficient and easy to deal with. Work carried out as explained but nice to be offered options before and after inspection. Recommend

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Reply from Loft Insulation Experts 2025.12.01

Thank you for your kind words, Kate! We're glad to hear that you found our service efficient and appreciated the options provided. Your recommendation means a lot to us. We look forward to serving you again in the future!

Linda Randall 2025.11.22

     

Great service from the original visit and quote to the job being finished. Arrived on time and worked tirelessly to get it all done. Polite friendly and tidied up and hoovered after removing all the waste. Highly recommend. Thank you so much👍😀

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Reply from Loft Insulation Experts 2025.11.22

Thank you for your wonderful feedback, Linda! We're thrilled to hear that you had a great experience from start to finish. Our team's commitment to service and cleanliness is something we take pride in, and it's great to know it made a difference for you. Your recommendation means a lot to us. We appreciate your kind words!

Mike Taylor 2025.11.17

     

I got several quotes for bring our old loft insulation up to modern standards. Tom came to do a survey, and unlike the others he went into the loft, and had a good look around, taking photos. He was pleasant and straightforward, and his quote was very competitive and professionally presented. (By contrast, another local insulation person was cocky, patronising, and his quote was nearly double.) The guys came and did the insulation work today. They were professional and efficient, friendly and helpful, and took great care not to make a mess, and left everything clean and tidy.

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Reply from Loft Insulation Experts 2025.11.17

Thank you for your fantastic review, Mike! We're thrilled to hear that you had a positive experience with Tom and our team. Our goal is to provide thorough and professional service, so it's great to know that our efforts made a difference for you. We appreciate your kind words about our work and will continue to strive for excellence. Your satisfaction means a lot to us!

Phillip Powell 2025.11.10

     

At all times Tom and his team arrived exactly at the time they stated. The team are polite and friendly and respectful of your home. They are hard working and got the job done on time and tidied up before leaving. They will admit there are cheaper quotes than theirs but they are also very competitive with most other installers. Very often the cheapest is not the best. I was happy to pay the price quoted and got a quality service and the loft is insulated and boarded to a high standard. Their work also comes with a warranty.

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Reply from Loft Insulation Experts 2025.11.10

Thank you for your wonderful review, Phillip. We're thrilled to hear that Tom and the team provided you with a punctual and respectful service, and that you were satisfied with the quality of their work. We take pride in delivering exceptional results, and it's great to know that you appreciated the value for the price. Your satisfaction with the warranty adds to our commitment to quality. We look forward to serving you again in the future!

Richard Wilson 2025.11.08

     

Tom and the team were absolutely superb. I couldn’t believe how efficient they were on the day and the job they have done is top notch. Tom’s communication throughout has been fantastic too. Look no further if you want your loft upgraded. Our loft looked like the mess you can see in the first photo, but is now brilliantly insulated throughout with some handy boarding for storage too as per photo two. Thanks Tom and team!

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Reply from Loft Insulation Experts 2025.11.08

Thank you for your wonderful feedback, Richard! We're thrilled to hear that Tom and the team's efficiency and communication exceeded your expectations. It’s great to know you’re satisfied with the insulation and storage solutions in your loft. We appreciate your recommendation and look forward to helping others with their loft upgrades!

Vivian Thomas 2025.11.06

     

I have been delighted with Tom and his team of installers from start to finish. Everything was explained comprehensively in advance and the work was carried out with care and efficiency. The team of three over two days were polite, professional and particularly patient with an excitable puppy wanting to join in the activity! Thank you very much; I can highly recommend.

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Reply from Loft Insulation Experts 2025.11.06

Thank you for your wonderful feedback, Vivian! We're thrilled to hear that you were delighted with Tom and the team's work. It's great to know that everything was explained and that the installation went smoothly, even with your puppy's excitement. Your recommendation means a lot to us! We appreciate your support and look forward to serving you again in the future.