Kombucha Town Reviews

Joey Brown 2026.01.27

     

meh

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Reply from Kombucha Town 2026.01.27

Hi Joey, I believe you deserve better than “Meh”. We strive to satisfy all
our customers. If you can provide more specific feedback it would be much appreciated. If you Email me Chris@KombuchaTown.com I will gladly do anything I can to help earn a 5 star review. Cheers!

Samantha P 2025.06.14

     

Apparently there is no physical storefront here for Kombucha Town anymore. It's a bit confusing since there's still a sign for it outside. But they have kombucha on tap at the Hawaiian restaurant. I think some of the other reviews were posted when they still had a storefront here

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robin dunn 2025.05.22

     

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Reply from Kombucha Town 2025.05.22

Hi, Robin. We appreciate the rating, and are glad we could provide you with a positive experience!

Elizabeth Berman 2025.03.22

     

excellent product and customer service

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Reply from Kombucha Town 2025.03.23

Hi, Elizabeth. Thank you so much for leaving us a stellar review!

Jen Bayer 2025.02.23

     

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Reply from Kombucha Town 2025.02.23

Hi, Jen. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Craig 2025.02.10

     

I keep the Blueberry White at a bar I own. I feel bad for my patrons because I usually drink it all before they can get any.

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Reply from Kombucha Town 2025.02.10

Hi, Craig. We appreciate the kind words and are glad we could provide you with a positive experience!

Darrin Fairchild 2025.01.25

     

I signed up for a monthly subscription shipments and never received a shipment 1 month. I contacted them and showed them the tracking number showing the package never left the warehouse and they still refused to send the shipment or refund my money. $144/month I was paying for nothing. These guys suck.

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Reply from Kombucha Town 2025.01.25

Hi Darren, I am very sorry for the unpleasant experience, it sounds like the shipment got lost by the shipper. This is the first time this has come to our attention. A refund was issued
immediately.

Greg Humes 2025.01.14

     

Every product from KT is amazing and tasty. Their Live Seltzers are especially unique and refreshing!

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Reply from Kombucha Town 2025.01.16

Hi, Greg. You are awesome :) Thank you so much for leaving us a stellar review!

Adonaiyah Solomon 2025.01.10

     

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Reply from Kombucha Town 2025.01.10

Hi, Aron. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!

Annie Arens-Walker 2025.01.05

     

Best Komboucha ever! I love the different flavors and that it has less sugar than many other Kombouchas.

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Reply from Kombucha Town 2024.11.29

Hi, Annie. We appreciate the kind words and are glad we could provide you with a positive experience!

Brent Hubby 2024.11.30

     

The best kombucha I’ve tasted. Must try!

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Reply from Kombucha Town 2024.11.30

Hi, Brent. Your feedback is highly appreciated. Thank you for the review!

Aaron Pittman 2024.09.15

     

Overall they make a good product but their customer service is seriously lacking. My wife was a monthly subscriber but we recently got a box of Cascadian Hops that had no carbonation and pretty much only tasted like vinegar. We even picked up a couple from the store and they tasted the same way. This is usually a great kombucha and this was obviously a flaw in the batch. She tried contacting then twice through email to earn them about the batch and to get a refund for this case but it has been three weeks and no one has responded to either email. We ended up just canceling our subscription. It is a shame because it was one bad batch but it is too expensive to order a case at a time and receive a case that was undrinkable.

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Reply from Kombucha Town 2024.09.16

Hi Aaron, I’m so sorry to hear about your experience. We really appreciate your business. Please send me an email directly as I believe the ones you sent we did not receive for some reason. You can reach me direct at
Chris@KombuchaTown.com and I’ll get the situation rectified. We have a satisfaction guarantee so I’ll gladly replace or refund the flat case.
Cheers
Chris McCoy
Founder/CEO

Liz W 2024.06.10

     

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Rodrigo Martinez Ceballos 2023.08.07

     

Was denied service because i asked to throw a empty bottle in the garbage before drinking at the bar. Very rude service.

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Reply from Kombucha Town 2024.11.13

Hi, Rodrigo! "Kombucha Town" is a brewery that shares the same building with "Ono Cafe" (the restaurant you were visiting) and is not the same business. May we request that your review be transferred to their business service, reviews, and account details? Incorrect business information can damage our reviews and trust with the public (we are right next door, so we totally understand). Let me know! I am sorry to hear about your experience, but also want to thank you for supporting small business in our community. I hope your next experiences are much better!

Kayla Cosgrove 2023.07.16

     

Excellent customer service. Love the Naruto Ramen and of course, the Kombucha!!! Blueberry White is my favorite.

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Eric Nowacki 2023.05.28

     

Love all the fermented food and drinks! My favorite stop in Bellingham!

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samyak s 2023.01.07

     

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Tina Shelton 2022.06.13

     

Why aren't you eating here? This cute corner of downtown holds a brilliant little shop that has some high end deliciousness. Their pork belly is to die for, crispy and rich. They serve it with watermelon, and the acidity balances the dish. Their wings are crispy and juicy. My favorite dish was the Loco Moco. It seems super basic, but the seasoning elevates it from simple to a joy to eat. I can't wait to go back and try the rest of the menu. The space is pretty and the staff are personable, too.

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Chad Dennis 2022.05.27

     

Some of the best kombucha that I have ever had! I love the Cascade hops. Just have to find a location closer to Tacoma that carries it!

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M'Bilia Meekers (Bee) 2021.10.02

     

Kombucha was so good I bought a subscription. They have now billed me twice for orders I did NOT place after my subscription ended. I have emailed them at least 5 times and left a voicemail to get this sorted and no response. Terrible customer service in that regard. And now something that should have been easy to sort out is now terribly unpleasant. This has been an awful experience for me and I will not be purchasing from them again. In sum, delicious kombucha, terrible customer service, subscribers beware.

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Reply from Kombucha Town 2021.10.02

We are very sorry that you were billed on accident. We are updating to a new subscription service. Please contact michael@kombuchatown.com he can help you with any remaining issues and to get refunded.