Greenlight Pet ER Lake Nona

Greenlight Pet ER Lake Nona Reviews

Excellent rating
     
5.0 | 8 reviews
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Greenlight Pet ER Lake Nona
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5.0

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Ryan Gentles
Ryan Gentles 2026.01.27
     
I don’t usually leave reviews after a single visit, but I felt compelled to share my experience with Greenlight Pet Hospital. We were there under heartbreaking circumstances—to say goodbye to our 18‑year‑old cat due to declining quality of life. What truly stood out was the compassion and care shown from start to finish. I want to specifically recognize Dr. Shimp for her patience, kindness, and genuine empathy throughout the entire process. While I’m sure this is a procedure they handle often, it never felt routine. They took their time, never rushed us, and maintained a sense of humanity that made an unbearable moment a little more manageable. I can’t speak to other services at this facility, but if they show this level of care during the hardest part of pet ownership, I’m confident your pet will be in good hands. If the need arises in the future, I wouldn’t hesitate to return or seek their guidance. Thank you for helping us through such a difficult goodbye
Reply from Greenlight Pet ER Lake Nona 2026.01.29
Hi Ryan! Thank you so much for taking the time to share your experience with Greenlight Pet ER in Lake Nona. We are deeply sorry for your loss and truly honored that you trusted our Lake Nona veterinary team during such a difficult and emotional moment.

Saying goodbye to a beloved pet is one of the hardest parts of pet ownership, and at Greenlight, compassionate and respectful end-of-life veterinary care is something we approach with the utmost care. We’re grateful to hear that Dr. Shimp’s patience, kindness, and genuine empathy helped bring comfort during such a heartbreaking time.

Our emergency and specialty veterinary team in Lake Nona is committed to providing thoughtful, unrushed care—especially during moments that require understanding, transparency, and humanity. Your words reaffirm our mission to offer not only advanced medical support, but also emotional support when families need it most.

Thank you for trusting Greenlight Pet Hospital Lake Nona with your cat’s final moments. If you ever need guidance, emergency care, or compassionate veterinary support in the future, please know we are always here for you. 💚
Marielis Medina
Marielis Medina 2026.01.27
     
From the moment you walk in. How professional, clean and welcoming staff is. The level of compassion and understanding this location and staff had was incredible. I was given options and very pleased with assistance. I appreciate your time, assistance, compassion and sharing options and alternatives. From moment walk in to the level of attention and concern. I felt like family and the treatment was amazing. Thank you both Tatiana and Kalia for the compassion and assistance and also going just above and beyond with treatment and plan of care for my pet. 5 stars doesn't do justice. 10k stars thank you both. Definitely recommend this location.
Reply from Greenlight Pet ER Lake Nona 2026.01.27
Hi Marielis! Thank you so much for this incredibly kind and thoughtful review. From the moment you walk through our doors, our goal is to make every family feel welcomed, supported, and truly cared for—and it means so much to know that came through in your experience. Compassion, clear options, and transparency are at the core of what we do, especially during stressful moments.

We’ll be sure to share your kind words with Tatiana and Kalia—they’ll be so touched to know the impact they had on you and your pet. Feeling like family is exactly what we hope every client experiences here. Thank you for trusting Greenlight with your pet’s care and for recommending us. Your “10k stars” truly made our day 💫
dominic vasquez
dominic vasquez 2026.01.21
     
Dr. Dennise and the entire team were very kind, welcoming, professional, and truly empathetic today. The clinic is clean, comfortable, and well organized. The location is also very convenient for anyone in Lake Nona or nearby 🙏🏾 being close to home really matters in an emergency. We’re very grateful for your kindness and care. We would absolutely bring our furry baby here again and highly recommend them. — Stitch and Mom 🐾
Reply from Greenlight Pet ER Lake Nona 2026.01.21
Hi Dominic! Thank you so much for your kind and thoughtful words! We’re truly grateful that you trusted Greenlight Pet ER with Stitch’s care. Dr. Dennise and our entire team are committed to providing compassionate, empathetic, and high-quality emergency care, and it means a lot to know you felt supported during your visit.

We’re also glad our Lake Nona location could offer the comfort of being close to home when it mattered most. Your recommendation truly means the world to us. Please give Stitch some extra love from all of us — we’re always here whenever you need us. 🐾💚
Candace Greynolds
Candace Greynolds 2026.01.20
     
I took my pets to this emergency clinic and they did an amazing job they took me right in and took care of my pets like they were there own I would recommend this hospital to everyone all there staff Denise , Tati, and Kaila was amazing down from the front desk to the back of the house even doctor flowers she was amazing I will definitely be bringing aloha and Ella back if need be I hope I don’t have to
Reply from Greenlight Pet ER Lake Nona 2026.01.21
Hi Candace! Thank you so much for sharing your experience with Greenlight Pet ER. We’re truly grateful for your trust and so happy to hear that Aloha and Ella received such attentive and compassionate care.

It means a lot to us that you felt welcomed and supported by our entire team — from the front desk to our technicians and doctors. We’ll be sure to share your kind words with Denise, Tati, Kaila, and Dr. Flowers; they will truly appreciate the recognition.

We hope you won’t need emergency care again anytime soon, but please know we’re always here for Aloha and Ella if you ever do. Thank you again for your recommendation and trust. 🐾💚
Jennifee Duvivier
Jennifee Duvivier 2026.01.20
     
Staff here is amazing. Took us right in. Communicated well and handled our dog with care.
Reply from Greenlight Pet ER Lake Nona 2026.01.21
Hi Jennifee! Thank you for your kind feedback! We’re so glad to hear our team was able to take you right in, communicate clearly, and provide gentle, attentive care for your dog. Your trust means a lot to us, and we’re always here whenever you need us. 🐾💚
Brandon Duvivier
Brandon Duvivier 2026.01.20
     
Reply from Greenlight Pet ER Lake Nona 2026.01.21
Hi Brandon! Thank you so much for the 5-star rating! We truly appreciate your trust in Greenlight Pet ER and are always here whenever your pet needs emergency care. 🐾💚

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