Thank you for coming back to us and for the glowing recommendation. We’re glad our team could provide a quick, timely reinspection and give you peace of mind. Please reach out anytime if you need further assistance with bats or another inspection.
Thank you for your fantastic review, Tom! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back soon.
Thank you for your fantastic review, Cynthia! We’re thrilled to hear that you had a great experience and appreciate your support. Your feedback motivates us to continue delivering top-notch service. We look forward to welcoming you back soon!
Bill Beasley2025.12.05
I've used Critter Control 3 times now. Each time the service was great! Austin is knowledgeable and professional. Knows what he's doing!
Thank you for your wonderful review, Bill! We're glad to hear that you have consistently had great experiences with our service. Austin will be thrilled to know that you appreciate his professionalism and expertise. We look forward to assisting you again in the future.
zulmira oliveira2025.11.24
Austin was excellent. Very professional and efficient. I would strongly recommend Critter Control for any critter issues.
Myra is very knowledgeable and explained our issues we are having in great detail. I highly recommend this company. I have used them in Massachusetts too!
Thank you for your wonderful feedback! We're thrilled to hear that Myra was able to assist you and provide detailed explanations for your issues. Your recommendation means a lot to us. We appreciate your continued support across locations. Looking forward to serving you again!
Richard Bailey2025.10.21
Excellent service, provided by the same technician makes analyzing the level of activity consistent. Our technician, Coren, is knowledgeable, thorough, and personable. I highly recommend Critter Control.
Thank you for your feedback, Ida! We're glad to hear that you had a positive experience. If there’s anything specific you think we could improve upon to earn that fifth star, please let us know. Your insights are valuable to us, and we appreciate your support!
Jeannette2025.09.30
I have never had a more affable and wonderful exam of my home. I was so concerned with Rats and Myra came and she has given me such confidence. She has gone over my home with a fine tooth come and I have never been so impressed with the service I would suggest anyone using critter control. Thank you so much.
The first visit went fine but the 2nd one never happened, no call no show had to call the office to find out when the technician was coming & technician said I wasn’t on the schedule for that day & his truck broke down & was unable to make any way. If I didn’t call I never would have known they weren’t coming. Canceled the service completely hired another company.
We apologize for your unsatisfactory experience. Our Pest Control Tech, Creon, attempted to service your home on multiple occasions. We can provide you our internal notes as well as our vehicle tracking reports. Please call us at 407-295-7194.
Thank you for your positive feedback! We're thrilled to hear that you find our service consistently good. We appreciate your support and look forward to serving you again.
Ramon Martinez2025.07.15
Matt came to the house for a consultation. He showed up on time, was very professional, courtesy and extremely knowledgeable. He also gave us helpful preventative tips to prevent any future critter encounters! 10 out of 10 service - Highly Recommend!
Thank you for your fantastic review! We're thrilled to hear that Matt provided you with such a positive experience and helpful advice. Your recommendation means a lot to us. If you need any further assistance in the future, don’t hesitate to reach out!
Scott Shugart2025.07.08
We had a very difficult attic restoration project that involved extensive work and coordination with HVAC work that also needed to be done. Squirrels and Rats had caused significant damage to our HVAC system. The HVAC contractor advised us that the attic was in really bad shape and needed to be remedied before we consider replacing our AC. Critter control first took the steps needed to assure "critters" were no longer in that space and prevent any future re-entry. After that was complete, all of the existing insulation in the attic was removed. After removal of the insulation, the HVAC company completed the work of replacing all duct work and installing a new AC unit. After the HVAC work was completed, Critter Control returned to complete disinfection of the space and installation of new R30 insulation. I was worried that my Critter elimination and attic restoration project would require dealing with multiple contractors and be a major time consuming challenge and painful process to get accomplished. Critter Control made it a one stop shop, turn-key project. Pricing was very fair. They were also flexible and fair in adjusting scope and timing as the project demanded. I am sorry if you are faced with restoring an attic, like my family was, but I am excited to recommend Critter Control as a 1 stop solution that does very difficult work with high quality results.
Thank you for your detailed and positive review, Scott! We're thrilled to hear that you found our services efficient and comprehensive while tackling such a challenging attic restoration project. It's great to know that our teamwork with your HVAC contractors made the process smoother for you. We appreciate your recommendation and are glad you felt the pricing was fair. Your satisfaction is our top priority, and we look forward to helping others in similar situations!
Jim OLoughlin2025.07.08
I've used critter control several times with great success. They show up on time. This time Myra showed up early and between her and Austin my problem was resolved. Thanks guys!
Thank you for your wonderful review, Jim! We're thrilled to hear about your positive experiences with our team, especially Myra and Austin. Timeliness and effective solutions are our top priorities, and it's great to know we met those expectations for you. We appreciate your trust in us and look forward to assisting you again in the future.
Jim McBride2025.05.27
For such an unpleasant problem, this was a terrific customer experience. Myra was just awesome! Austin was SO helpful. Creon was a delight. The communication and promptness was superb. I'm so happy they immediately scheduled me and then thoroughly completed the work. I strongly recommend Critter Control should you require their services.
Thank you for your wonderful feedback, Jim! We're thrilled to hear that Myra, Austin, and Creon provided you with such a positive experience. It's great to know that our communication and promptness met your expectations. We appreciate your strong recommendation and look forward to assisting you again in the future!
Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon.
Stephanie Hart-Hughes2025.05.16
If I could I would rate them no stars for customer service I would. We have been clients for several years. The technicians, who constantly change, generally do a good job but only call the day of service. After our last service call we received an invoice which was 45% higher than normal. Called immediately and requested an explanation. Was advised we would receive a call from a supervisor as no explanation could be given. Never received a call back. Followed up with several additional calls without any response. We have since cancelled our service via registered mailed. Beware.
Hi Stephanie, can you give us a call please as we cannot find an account under this name? 813-948-0870.
Michele Harris2025.05.01
The people that come to your home are very prompt, polite and professional. The Office staff absolutely will make you question yourself. She is rude, and dismissive. Actually told me that I had been a problem paying my bill and it was the previous owner of house.
Verified Company
