Verified Company
Not 24 hours service.
recently tried to schedule a service appointment with Sewer Company. Although they promised a response asap and assured me that someone would call me back, I never received a follow-up. I waited for their callback, but unfortunately, no one contacted me. This experience was disappointing and didn’t meet my expectations for reliable service. I hope they can improve their communication in the future.
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Hi Tom,
Thank you so much for your wonderful 5-star review! We genuinely appreciate you taking the time to share your experience with us. It's fantastic to hear that we met your expectations. If there's anything more we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We genuinely appreciate you taking the time to share your experience with us. It's fantastic to hear that we met your expectations. If there's anything more we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
The Citywide Plumbers Team
We had a gas leak in the line to our fireplace. In March 2025, CityWide’s plumbers, Robert Esposito and Jose Rodriguez, in consultation with their manager Dan Gardner, decided to put in a new gas line instead of trying to locate the exact source of the leak, which would have led to opening much of the walls and ceilings. Robert and Jose were professional and courteous and explained everything that had to be done. They were caring and supportive of our concerns throughout the process. I would definitely recommend CityWide for any plumbing issues in your home.
الرد من Citywide Sewer-Drain & Plumbing Corp
2025.04.12
We appreciate your positive feedback on Robert ! thanks so much for choosing Citywide and we look forward to hearing from you soon
Michael David, the tech that. Took care of my frozen heat pipes did a great job and took care of the problem and he has a great personality
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Dear Santo DeBella,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Michael David was able to resolve your frozen heat pipes effectively and that his personality made the experience even better. We pride ourselves on providing not only skilled service but also a positive interaction, and it's fantastic to know we hit the mark with you. If you need any further assistance or have more plumbing needs in the future, don’t hesitate to reach out. We’re here to help!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Michael David was able to resolve your frozen heat pipes effectively and that his personality made the experience even better. We pride ourselves on providing not only skilled service but also a positive interaction, and it's fantastic to know we hit the mark with you. If you need any further assistance or have more plumbing needs in the future, don’t hesitate to reach out. We’re here to help!
Warm regards,
The Citywide Plumbers Team
We had technician Gary come out at 10 pm. Very professional and knowledgeable. Took care of our issue.
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Hi J,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Gary was able to provide you with professional and knowledgeable service, especially at such a late hour. Our team is dedicated to promptly addressing our customers' needs, and it's wonderful to know that we could take care of your issue successfully. If you need any further assistance in the future or have any questions, please don't hesitate to reach out. We truly appreciate your support!
Best regards,
Citywide Plumbers
Thank you so much for taking the time to share your experience! We're thrilled to hear that Gary was able to provide you with professional and knowledgeable service, especially at such a late hour. Our team is dedicated to promptly addressing our customers' needs, and it's wonderful to know that we could take care of your issue successfully. If you need any further assistance in the future or have any questions, please don't hesitate to reach out. We truly appreciate your support!
Best regards,
Citywide Plumbers
Dexter, did a great job, very finally and professional.I would definitely recommend citywide to friends and family
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Dear Sakander Raja,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Dexter provided you with exceptional service and professionalism. Your recommendation means the world to us, and we appreciate you sharing your experience with friends and family.
If you ever need our services again, please don’t hesitate to reach out. We look forward to assisting you in the future!
Warm regards,
The Citywide Team
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Dexter provided you with exceptional service and professionalism. Your recommendation means the world to us, and we appreciate you sharing your experience with friends and family.
If you ever need our services again, please don’t hesitate to reach out. We look forward to assisting you in the future!
Warm regards,
The Citywide Team
I had a clogged tub & sink
My Landlord Elaine C. called City Wide, will send someone today, got a call that technian was on his way. I believe name was Trejo, he was very pleasant & did an excellent job unclogling tub, the sink was a little problem but was very knowledgeable unclogling sink. Even cleaned up area was working on
Very happy with their service & will recommend to others.
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Hi Iileen Goldbach,
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Trejo provided you with excellent service while addressing the clogged tub and sink. It’s wonderful to know that he not only solved the problem but also left the area clean. Your recommendation means a lot to us, and we’re here for you whenever you need assistance in the future.
Thanks again for choosing City Wide, and we look forward to serving you and your landlord again!
Warm regards,
The City Wide Team
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Trejo provided you with excellent service while addressing the clogged tub and sink. It’s wonderful to know that he not only solved the problem but also left the area clean. Your recommendation means a lot to us, and we’re here for you whenever you need assistance in the future.
Thanks again for choosing City Wide, and we look forward to serving you and your landlord again!
Warm regards,
The City Wide Team
Serviceman (Collin) arrived in the specified timeframe.
He was polite and professional in all aspects of the service from diagnosis to repair and clean up.
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Dear Dominic Costagliola,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Collin provided you with timely and professional service from start to finish. It's always our goal to ensure that our customers not only receive excellent service but also feel valued and respected. We appreciate your recognition of his efforts in diagnosis and clean-up. Your feedback motivates our team to continue delivering exceptional experiences. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Collin provided you with timely and professional service from start to finish. It's always our goal to ensure that our customers not only receive excellent service but also feel valued and respected. We appreciate your recognition of his efforts in diagnosis and clean-up. Your feedback motivates our team to continue delivering exceptional experiences. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
The Citywide Plumbers Team
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.30
Dear Jih-Lih Chiang,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue providing excellent service. If there's anything more we can do for you or any questions you have in the future, please don’t hesitate to reach out. We look forward to serving you again!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and it motivates us to continue providing excellent service. If there's anything more we can do for you or any questions you have in the future, please don’t hesitate to reach out. We look forward to serving you again!
Warm regards,
The Citywide Plumbers Team
Thomas went above and beyond! Would use them again. Fixed 2 pipe ruptures in extreme cold.
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.29
Hi Bill,
Thank you so much for your wonderful 5-star review! We are thrilled to hear that Thomas exceeded your expectations and provided exceptional service, especially in such challenging conditions with the pipe ruptures. Your recommendation means the world to us, and we truly appreciate your kind words.
If you need assistance in the future, we’re always here to help!
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We are thrilled to hear that Thomas exceeded your expectations and provided exceptional service, especially in such challenging conditions with the pipe ruptures. Your recommendation means the world to us, and we truly appreciate your kind words.
If you need assistance in the future, we’re always here to help!
Warm regards,
The Citywide Plumbers Team
Good service, knowledgeable service people, 5 stars!
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.28
Thank you, Peter Samuel, for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our knowledgeable team. Your kind words about our service truly motivate us to continue delivering excellent customer experiences. We look forward to serving you again in the future!
This company is fast and reliable. I’ve used them three times to clear my main waste and every experience was stellar. Their service technicians explain what your issue was and how to avoid it in the future, plus they are more than reasonable with pricing. Highly recommended!
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.28
Hi Darren,
Thank you so much for your wonderful 5-star review! We truly appreciate your continued trust in our services. It’s fantastic to hear that our technicians not only resolved your issues but also provided helpful explanations on preventing future problems. We aim to offer reliable services at reasonable prices, and your positive feedback reaffirms that we’re on the right track.
Thank you for recommending us, and we look forward to assisting you again in the future!
Best regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We truly appreciate your continued trust in our services. It’s fantastic to hear that our technicians not only resolved your issues but also provided helpful explanations on preventing future problems. We aim to offer reliable services at reasonable prices, and your positive feedback reaffirms that we’re on the right track.
Thank you for recommending us, and we look forward to assisting you again in the future!
Best regards,
The Citywide Plumbers Team
I am so pleased & grateful for the immediate service response from Citywide. Alex could not have been nicer. He was competent & respectful. He explained everything to me & kept me informed step by step. No wonder several friends all recommended Citywide!
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.28
Dear Diane Moran,
Thank you so much for your glowing 5-star review! We're thrilled to hear that Alex provided you with immediate and respectful service, keeping you informed throughout the process. It’s wonderful to know that our commitment to competence and communication made such a positive impact on your experience.
We appreciate the recommendations from your friends and are grateful to have you as a part of the Citywide family. If you need assistance in the future, please don’t hesitate to reach out!
Warm regards,
The Citywide Team
Thank you so much for your glowing 5-star review! We're thrilled to hear that Alex provided you with immediate and respectful service, keeping you informed throughout the process. It’s wonderful to know that our commitment to competence and communication made such a positive impact on your experience.
We appreciate the recommendations from your friends and are grateful to have you as a part of the Citywide family. If you need assistance in the future, please don’t hesitate to reach out!
Warm regards,
The Citywide Team
Derek was terrific. He was very accommodating with an upbeat attitude. It was a pleasure doing business with him
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.28
Dear Lauren,
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Derek made such a positive impression on you with his accommodating nature and upbeat attitude. It’s always our goal to ensure a pleasant experience for our customers, and it’s clear that Derek succeeded! We truly appreciate your business and look forward to serving you again in the future.
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Derek made such a positive impression on you with his accommodating nature and upbeat attitude. It’s always our goal to ensure a pleasant experience for our customers, and it’s clear that Derek succeeded! We truly appreciate your business and look forward to serving you again in the future.
Warm regards,
The Citywide Plumbers Team
Robert Esposito is an extremely knowledgeable and professional serviceman, taking the time to explain to me in layman’s terms what went wrong with my broken pipe. His repair was done smoothly and quickly, leaving me to feel confident that the problem was solved. Thank you!
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.27
Dear Suzette Bluto,
Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Robert Esposito. It’s great to know that he took the time to explain the issue with your broken pipe in a way that was easy to understand, and that his efficient repair has left you feeling confident. Your appreciation means a lot to us!
If you need any further assistance in the future or have any questions, please don't hesitate to reach out. We’re here to help!
Best regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We are thrilled to hear about your positive experience with Robert Esposito. It’s great to know that he took the time to explain the issue with your broken pipe in a way that was easy to understand, and that his efficient repair has left you feeling confident. Your appreciation means a lot to us!
If you need any further assistance in the future or have any questions, please don't hesitate to reach out. We’re here to help!
Best regards,
The Citywide Plumbers Team
2 pm sink breaks 4 pm day before storm you guys show up and do a great job problem fixed by 7 pm
Robert was an excellent plumber and very knowledgeable about plan
الرد من Citywide Sewer-Drain & Plumbing Corp
2026.01.27
Hi Rita Jermyn,
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with us. We're delighted to hear that our team was able to respond swiftly on such a crucial day and that Robert provided excellent service. It's always our goal to ensure quick and effective solutions, especially during challenging situations like a storm.
If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
Warm regards,
The Citywide Plumbers Team
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience with us. We're delighted to hear that our team was able to respond swiftly on such a crucial day and that Robert provided excellent service. It's always our goal to ensure quick and effective solutions, especially during challenging situations like a storm.
If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing us.
Warm regards,
The Citywide Plumbers Team