We did a pre-delivery home from Mattamy and were disappointed to find we were not provided with the front railing as shown in the model home.
As we are newcomers to Canada and did not know many people around, I did an AI research and Toronto Deck and Rail was recommended by Perplexity as the most reliable installer in GTA.
Kamar came to inspect and was very nice to let me know that Mattamy might be legally obliged to get the railing installed for us due to the height from the ground. But I just didn't want to go through the hassle know it will be complicated and long so I told Kamar to go ahead and quote us for the job. The quotation arrived in a day and it was installed professionally on time. The colleagues worked through the rain, snow and cold with a smile.
I would definitely recommend Kamar and the team and will always consider them as my first choice.
Reply from Winnipeg Deck and Rail
2026.01.09
Thank you so much for sharing this. We’re really glad Kamar and the team could make the process easy and deliver exactly what you needed (rain, snow, and all). Welcome to Canada, and we truly appreciate the trust and recommendation!
Great company to work with! From the initial response, to the finished product, Matthew and Scott were excellent to deal with. Their focus was on value for money, and they talked through various options to ensure I was getting the best product for my space. And all that in a very timely manner!! If you need a deck or railing project, I strongly encourage you to speak with Ottawa Deck and Rail.
Reply from Winnipeg Deck and Rail
2026.01.06
Thanks Jaquie!
After a lot of research decided on Toronto Deck and rail. Glad I did! Arrived on time and completed job quickly and cleanly. Price more than competitive. Also Mac and crew so polite and answered all questions without making it seem like a bother.
Reply from Winnipeg Deck and Rail
2025.12.05
Thank you for choosing Toronto Deck and Rail. We're glad Mac and the crew delivered a smooth, professional install for you. We appreciate your trust and your kind review!
I’m a local contractor in Ottawa and my experience with Kyle from Ottawa deck and rail was wonderful, He is great to work with!
He went above and beyond to help out with a couple of our projects and we will be using him going forward with any railing systems needed.
Reply from Winnipeg Deck and Rail
2025.12.04
Thanks, Dave. Kyle will be glad to hear this. We appreciate the trust and look forward to supporting your projects anytime you need us!
I help oversee a housing co-op in the West End of 101 units. We have Ottawa Deck and Rail out to look after all our railings and deck services. They are fantastic, from the quick response and knowledge to the fair pricing.
Reply from Winnipeg Deck and Rail
2025.12.04
Thank you, Jennifer. We’re glad to support your co-op and appreciate the confidence you’ve placed in our team. Always happy to help!
We needed to have a handrail installed for our front entrance. After contacting a few local companies, we chose to go with Ottawa Deck and Rail. The representative (Kyle) very efficient and provided excellent advice. Just a few days after the quote was approved, Andrew, the installer, came and completed the work cleanly and meticulously. We are extremely satisfied with the work done and highly recommend this company.
Reply from Winnipeg Deck and Rail
2025.11.27
Thank you for choosing us for your front entrance handrail. We’re glad we could deliver the right solution for your home. If you ever need anything in the future, we’re here to help.
Very happy with the service! Andrew was friendly, professional, and did a good job. Kyle in the office was great with communication too. Thank you!
Reply from Winnipeg Deck and Rail
2025.11.27
We really appreciate you sharing this. Andrew and Kyle will be thrilled to hear your feedback. Thank you for trusting us, enjoy your new railing!
Great service. Scott and Andrew were a pleasure to deal with. The work was done in a timely manner and was of high quality as was the product.
Reply from Winnipeg Deck and Rail
2025.11.19
Thank you, Roger. We appreciate your feedback and are pleased to hear Scott and Andrew provided quality service and workmanship.
Very positive experience all around. I especially appreciated Kyle's professionalism, knowledge and excellent customer service. The installers, Andrew and Allan, were also very professional and their meticulous, skilled installation of the frameless glass railing ensured that my new deck looks fabulous! Thank you very much.
Reply from Winnipeg Deck and Rail
2025.11.19
Thank you, Monica. We’re glad Kyle, Andrew, and Allan delivered a professional installation and that you’re pleased with your new frameless glass railing.
As a general contractor it is often difficult to find reliable companies to work with.
Mac promised a very tight timeline and delivered a beautiful product on time.
Thank you!
Reply from Winnipeg Deck and Rail
2025.11.19
Thank you, Huddy! We appreciate the trust. Mac and the team were glad to deliver on the deadline and the final result. Always here when you need reliable work done right.
The team did an wonderful job. Wishing god luck to the team, specially Kamar.
Reply from Winnipeg Deck and Rail
2025.11.19
Thank you for the kind words! The crew will be thrilled to hear this, especially Kamar. We’re grateful you trusted us with your project, and we’re glad the final result delivered exactly what you were hoping for. Always here for the next one!
Highly recommend Ottawa deck & rail for exterior railings. Received amazing service from Kyle!
Reply from Winnipeg Deck and Rail
2025.11.10
Thank you, Tia. We appreciate your recommendation and are pleased to hear Kyle provided excellent service. We are glad you’re happy with your exterior railings.
A highly positive experience, from start to finish. I'm delighted with the sturdiness and attractiveness of the railings. Would definitely recommend Ottawa Deck and Rail.
Reply from Winnipeg Deck and Rail
2025.11.10
Thank you, Portia. We are delighted to hear that your experience was positive from beginning to end. It is great to know the railing quality and appearance met your expectations. We truly appreciate your recommendation.
The new railings look great and feel very stable. We were very pleased with the quick response and installation.
Reply from Winnipeg Deck and Rail
2025.11.10
Thank you, Nicolle. We are very pleased to hear that the railings look great and feel stable. Our team works hard to provide timely service, and we appreciate you recognizing that. Thank you for choosing Ottawa Deck and Rail.
I believe this is a superior product that was installed quickly and professionally.
Reply from Winnipeg Deck and Rail
2025.11.07
Thanks so much, Mark. Hearing that you love the product and the install means a lot to our team. We work hard to deliver a smooth, professional experience, so your feedback absolutely makes our day. Enjoy the new railing.