AURUPT Jewellers

AURUPT Jewellers Reviews

Excellent rating
     
5.0 | 178 reviews
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AURUPT Jewellers
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5.0

| 178 total

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Georgios
Georgios 2026.01.26
     
The ring came out fantastic and for a reasonable amount of money. Good communication and follow ups in regards to adjusting the size etc On a different note, I found Ryan very arrogant and with a lot of attitude. Hard and uncomfortable to talk to at times. Also although he has extensive knowledge in numismatics, he proceeded to charge me spot price for my collectable gold coins I send him to keep, and use his own gold to make the ring, and deduct the value off the final price. In a non predatory business , should have known you charge spot before I send you the coins. It left a bitter impression, taking advantage of people like that, in such vulnerable moments. Not all of your customers have the money to spare or afford be taken advantage of in those circumstances and not care. Yes, I agreed because I was under pressure from multiple factors, but that doesn’t excuse your predatory behaviour and arrogant personality. Overall Yes, the ring was more than perfect and to budget, all requests and details were spot on. There is not doubt their skilled at what they do, but at a price
Reply from AURUPT Jewellers 2026.01.26
Hi Georgios,

Thank you for taking the time to leave a review, however, after carefully checking our client records, we’re unable to find any history of you or the type of job you’re referring to within Aurupt Jewellers.

We also need to clarify that there is no Ryan affiliated or currently working with us at Aurupt Jewellers and there hasn’t been a Ryan employed by us for many years now.

Because of this, we strongly believe this review has been posted to the wrong business profile.

We’re genuinely sorry to hear you’ve had a negative experience with the another jeweller, but it does not relate to Aurupt Jewellers, our team, or our business practices. To ensure your feedback reaches the correct business, we would respectfully ask that you delete this review and repost it on the appropriate business page.

We take transparency, ethics, and client care extremely seriously, and we would never want another business’s situation or dispute to be misattributed to ours.

Wishing you all the best, and we hope you’re able to resolve this with the correct business.

Kind regards,
Aurupt Jewellers
Karen Flahavin
Karen Flahavin 2026.01.20
     
Aurupt fixed my necklace perfectly. Great customer service. Highly recommend
Reply from AURUPT Jewellers 2026.01.20
Hey Karen! Thank you so much for coming to see us, and for your lovely words, we're happy to help you! Hope to see you again soon.
Phil Armstrong
Phil Armstrong 2026.01.18
     
Thank you to Braydon and his team for recreating my black pearl pendant. Very happy with the end result.
Reply from AURUPT Jewellers 2026.01.18
The pleasure was all ours Phil, we’re glad you loved the finished piece! Thanks for taking the time to drop us a review. The support means everything!
Leila Alexandra
Leila Alexandra 2026.01.17
     
I never had the chance to personally thank Braydon for the engagement ring he designed and made for me. We chose Aurupt after reading their fantastic reviews, and they were the third jeweller we visited for a consultation. Ultimately, we went with Aurupt because Braydon created a design unlike anything the others had presented — a design I absolutely loved. The option of a wax mock-up was also invaluable, as it allowed me to see exactly how the ring would sit on my finger and gave me complete peace of mind about how it would look. Now that I have my ring, I can truly appreciate the exceptional craftsmanship and quality. I couldn’t be happier with the outcome, and we will definitely be back for the wedding band.
Reply from AURUPT Jewellers 2026.01.18
Thank you so much for such a beautiful review, it truly means a lot.

We’re genuinely honoured that you chose Aurupt after visiting other Jewellers, and even more so that the design we created stood out from the rest. That’s exactly what we aim for, not just to make a ring, but to design something truly individual.

I’m really glad to hear how much the wax model helped in your decision-making. It’s something not everyone knows we’re able to offer. I’ll always go the extra mile to provide full transparency and confidence in the design before anything is made.

Knowing how happy you are with the finished ring and that the craftsmanship shows through the ring makes all the work worth it. I’d love to take all of the credit, but I have an amazing team beside me now so I’ll be sure to pass on your beautiful message to all of the team.

We can’t wait to welcome you back to create the wedding band and continue this journey with you both.

Thank you again for trusting us with something so special.
Nate McCoy
Nate McCoy 2026.01.12
     
The cashier was lowkey kinda cute ngl. Do you guys have there number i wanna hi them up The jewlrey was ok i guess a but expensive
Reply from AURUPT Jewellers 2026.01.13
Hey Nate!

Thanks for visiting and for leaving a review. We don’t share our team’s personal details (we’re not a dating service lol 😄), and our pricing reflects every piece that's handcrafted in-house from start to finish. Thanks for stopping by!
Jess
Jess 2025.12.23
     
Wow! Braydon and the whole team are soooo good at what they do! From the design phase (multiple options/iterations until we got the exact vision), through to execution, these guys have been incredible to work with. Prompt, so personable and kind and really engaged with bringing your special pieces to life. I came with a well worn engagement ring and a rough idea for an eternity band - you can TELL how their quality and workmanship is a cut above the rest. I really appreciated how Braydon took the time to run through how different designs, claws, etc will impact on longevity and durability especially as a daily wearer and we factored this into the design process. We'll be going here for everything in future! Thank you guys, truly grateful! X
Reply from AURUPT Jewellers 2025.12.23
Wow, thank you so much for such a beautiful review.

It truly means the world to Braydon and the entire Aurupt team to hear this. We loved working with you through every stage of the design process, and it’s so rewarding to know that the care, consideration, and craftsmanship behind your pieces really came through.

Designing jewellery that’s not only beautiful but built to last. Especially for everyday wear, is something we take a lot of pride in. We’re thrilled you appreciated those details and conversations. Thank you for trusting us with something so special and sentimental.

We’re incredibly grateful for your support and can’t wait to create many more pieces for you in the future. Merry Xmas and Happy New Year to you!
Jodie Barnes Patching
Jodie Barnes Patching 2025.12.20
     
We had our rings resized. My engagement ring, wedding ring & eternity ring. We are so happy what Aurupt has done . We were rivers jewellers clients & after rivers closed we went out & searched for another. On facebook community groups clients of Aurupt jewellers recommend us. Now iam recommend family & friends to go there. We well be back. Very happy clients. Thankyou so much for your time & personal touch. Jodie & Rhian Patching. 🩷🩷
Reply from AURUPT Jewellers 2025.12.20
Hi Jodie!

Thank you for such a wonderful review! Can't wait to see you in store again soon 🩷
Lisa Jones
Lisa Jones 2025.12.10
     
I recently took in a ring to be repaired. Staff were extremely friendly, helpful and informative. The showroom has a very relaxed atmosphere. Staff made myself (and my two daughters) feel very welcome and comfortable. The repair took less than 24 hours! The quality of work is excellent. They did an amazing job of repairing a sentimental piece of jewellery that I can now wear again. Would love to return for a custom piece in the future!
Reply from AURUPT Jewellers 2025.12.10
Hi Lisa! Thank you so much, we're so happy that you had a great experience with us! Looking forward to seeing you in store again in future 💙
Clare Boenke
Clare Boenke 2025.12.09
     
Many thanks for the fantastic and super fast work from all the team at Aurupt Jewellers. Your work is flawless and your customer service excellent.
Reply from AURUPT Jewellers 2025.12.09
Thank you so much for your kind words clare :)
Ebony O’Brien
Ebony O’Brien 2025.11.27
     
I cannot say enough wonderful things about my custom engagement ring made by Braydon and his incredible team at Aurupt Jewellers. The craftsmanship is beyond anything I could have imagined - every part of the ring is perfect, down to the smallest details. It’s clear that Braydon and his team pour their hearts into their work, and the final result is a piece that is not only stunning but deeply meaningful. Thank you, Braydon and team, you helped create something that will be cherished for a lifetime, and I am so grateful. Highly, highly recommend!
Reply from AURUPT Jewellers 2025.11.27
Hi Ebony!

Thank you so much for your beautiful words! It means so much to us to know your ring feels as special as the story behind it. Our team pours so much heart into every detail, so hearing that it exceeded your expectations truly makes our day!

We’re honoured to be trusted with such a meaningful piece. Wishing you a lifetime of love, happiness, and unforgettable moments ahead, and thank you for the amazing recommendation!
Isabelle Hayward
Isabelle Hayward 2025.11.10
     
Absolutely love our wedding bands! Aurupt Jewellers brought our vision to life perfectly. Beautiful craftsmanship and wonderful service from start to finish! Everyone was so friendly and inviting, which made the whole experience even more special.
Reply from AURUPT Jewellers 2025.11.10
Thank you so much for your wonderful review! We’re thrilled to hear that you love your wedding bands and that our team could bring your vision to life. It means the world to us that you felt welcomed and cared for throughout the process, creating something so special for your big day is truly an honour. Wishing you both a lifetime of love and happiness together!

The Aurupt Jewellers Team
Jake Nielsen
Jake Nielsen 2025.10.29
     
If you want a friendly experience with professional results, these are your guys.
Reply from AURUPT Jewellers 2025.11.03
Thank you so much for your kind words! We’re so glad to hear your experience with us was smooth and enjoyable
Maddyson H
Maddyson H 2025.10.23
     
Aurupt have been absolutely amazing to work with. The design process was easy and I got the exact ring I asked within a reasonable timeframe: The ring is absolutely stunning and I can’t fault it. I will be using Aurupt for all of my future custom jewellery!
Reply from AURUPT Jewellers 2025.10.24
We're so happy to hear you are so pleased with everything Maddy! It was an absolute pleasure working with you on your custom ring! We look forward to seeing you with any future custom jewellery projects!
Debbie Latter
Debbie Latter 2025.10.22
     
Brillo job done on repairs of my well worn keepsakes , my Fob chain and a sentimental chain. Fully recommend Aurupt Jewellers
Reply from AURUPT Jewellers 2025.10.24
Thank you for the review and recommendation Debbie :) We appreciate the support! Super stoked you're happy with everything!
John Edwards
John Edwards 2025.10.08
     
Thanks for remodelling my rings into a beautiful keepsake. A throughly professional job. I have already recommended to friends and family.
Reply from AURUPT Jewellers 2025.10.08
Hi John, thank you for taking the time to leave us such a wonderful review. We are so glad that you had a great experience in store with us and we look forward to seeing you again soon!
Patti Moore
Patti Moore 2025.09.23
     
Braydon is an absolute pleasure to deal with. Nothing was a bother. I had a ring fixed and some jewellery valued and I'll be returning to have a ring designed & made.
Reply from AURUPT Jewellers 2025.09.24
Thank you so much for your kind words! We’re so glad to hear your experience with us was smooth and enjoyable. It means a lot that you trusted us with your Jewellery repairs and valuations, and we’re even more excited to create a custom ring design for you in the future. We can’t wait to welcome you back into the studio and bring your vision to life.
Jenny Pinches
Jenny Pinches 2025.09.20
     
Excellent friendly service and workmanship, highly recommend Aurupt.
Reply from AURUPT Jewellers 2025.09.21
Hi Jenny, thank you for leaving us a great review! We are glad to hear that you are happy with the service you received in store and the workmanship on your repairs. We hope to see you in the shop again soon!
Megan Young
Megan Young 2025.09.14
     
Clare and Braydon brought the vision I had for my heirloom pieces to life. Wonderful service and craftsmanship.
Reply from AURUPT Jewellers 2025.09.14
Thank you for leaving us this review and for trusting us with your sentimental custom make Megan! We absolutely loved creating this piece for you and we hope to see you in the store again soon!
adrian .t
adrian .t 2025.09.12
     
Great place, they understood what I needed, accommodated my requests, delivered as promised with high quality. Really, nothing else to add, they did a great job!
Reply from AURUPT Jewellers 2025.09.12
Thank you for the great review Adrian! We’re glad we could deliver exactly what you were after and make the process easy. We appreciate you trusting us with your custom piece and hope to see you in the shop again soon!
Michael Cardona
Michael Cardona 2025.09.07
     
If you want to get jewellery custom made I would highly recommend Braydon at AURUPT JEWELLERS I turned up to see Braydon with a beautiful solid Black Opal and some diamonds and an idea of how I wanted the ring to look followed braydon's advice and my ring turned out amazing
Reply from AURUPT Jewellers 2025.09.07
Thank you for the incredible review, Michael, it was an absolute joy to create this custom ring for you. We are so glad to hear that you enjoyed your experience with Braydon and we hope to see you in the shop again soon!

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